For Families & Case Managers

15+

Years of Experience

For Families & Case Managers

Partnering Together for Safety, Dignity, and Growth

At Home + Haven Supported Living, we understand that choosing a residential program for a loved one or client is one of the most important decisions you can make.
We are here to make that decision easier—by offering a safe home, personalized support, and a team that truly listens.

We believe in partnership. Families, case managers, and our care team work hand-in-hand to ensure every individual’s needs, preferences, and goals are at the center of their daily life.

What You Can Expect

At Home + Haven Supported Living, we believe every resident deserves a safe space and personalized care. Our approach ensures comfort, dignity, and support tailored to each individual’s needs and goals.

A Safe, Supportive Home

Our residences are warm, comfortable, and fully equipped to support individuals with developmental disabilities and complex mental health needs.

Individualized Support Plans

Every resident’s plan is created in collaboration with the individual, their family, and their case manager to reflect their unique goals.

Open Communication

We provide regular updates, care plan reviews, and welcome feedback at any time.

Respect for Dignity & Choice

Residents are supported in making their own decisions, developing life skills, and pursuing personal interests.

How We Work With Families

We see families as an essential part of the support network. From the first intake meeting to ongoing care reviews, your input helps guide the way we provide care.

You’re welcome to visit, call, and stay connected with your loved one.

We encourage family involvement in planning community activities and celebrations.

We provide transparency in care, safety, and progress.

How We Work With Case Managers

We understand the importance of meeting Ministry standards, documenting progress, and ensuring accountability. Our process includes:

Timely communication about resident progress, incidents, and successes

Attendance at case conferences and professional meetings

Access to updated care plans, behavioral strategies, and incident reports

Collaboration on funding requirements and service coordination

The Intake Process

We see families as an essential part of the support network. From the first intake meeting to ongoing care reviews, your input helps guide the way we provide care.

Referral Submission

Families or case managers can start the process by completing our secure referral form online or contacting our intake coordinator.

Consultation & Tour

We’ll meet to learn more about the individual’s needs and arrange a home visit.

Assessment & Planning

We collaborate with the individual, family, and case manager to create a tailored support plan.

Move-In & Transition

We provide a gradual, supportive transition period to help the resident feel at home.

Your Next Step Starts Here

Whether you’re a family member, case manager, or community partner, we’d love to connect. Let’s explore how Home + Haven Supported Living can provide the safe, supportive environment your loved one or client deserves.